....you have done whatever it is only half a dozen times?
We expect Doctors, Firemen, Policemen, Teachers and others to know what they are doing - and it is clear when one of them is a beginner, but in terms of business transformation consultancy I found myself talking to a group of so called 'experts' when I discovered that they had hardly any real experience (and certainly no verifiable training in terms of qualifications or accredited training) and were pushing very low grade product direct to clients in the NHS - and some were buying it - in fact, quite a few were buying it!
Now - firstly I have to say, well done to the 'team' for selling a product like that, but I worry about the impact this sort of 'cowboy' behaviour has on the wider market for consultancy in the longer term.
In as much as one swallow does not make a summer, one or two 'Lean Events' does not make an expert!
Any thoughts?
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2 comments:
Mark,
Nice blog. I love it when folk are branded as experts.
I remember being at a presentation that was organised by a very large IT vendor where various speakers where presenting case studies of their implementations.
Imagine my interest/surprise when the primary "case study" presented his milestone plan for the rest of the year and it was suddenly clear that what he had presented was not in fact a case study rather a wish list of requirements.
This was poor to say the least and certainly misleading.
I've never forgotten this and now always question people on what they've done rather than what they've talked about. Talk's cheap!
"Experts" indeed.
Stuart
Sadly, it is often the case that the person speaking at a conference is perceived as an expert when in fact they might just be wannabes as you have discovered!
All the best Stuart!
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